State and local health and human services agencies provide critical services to the most vulnerable populations across the nation. The technology systems that support administering these benefits are often complex and varied, ranging from modern cloud platforms to legacy mainframe applications. The commonality across all is that integration is required to enable the delivery of…
We often hear U.S. Army generals describe today’s data challenges as finding a needle in a haystack, and even finding a needle within a stack of needles. These metaphors point to the complexities the service faces when it comes to accessing and leveraging data across an ever-growing ecosystem, which includes everything from logistics to supply…
“Our customer’s mission is to protect and improve the health and resiliency of individuals, families, and communities in this American state. Software AG has ensured that they will have a cloud-based, data-driven infrastructure to deliver on that, without compromising the needs of the citizens they serve today.” -Patrick Gould, Chief Architect, Software AG Our customer…
AFCEA NOVA plays a critical role in connecting industry and government in ways that help advance mission success for government. With more 7,000 individual and corporate members, this is the largest AFCEA International chapter and is well known for hosting luncheons, IT Days and other special events. One of the latest events AFCEA NOVA is…
With customer expectations at an all-time-high in the commercial sector, citizens and constituents also expect responsive, digital-first services when interacting with government. According to a recent McKinsey study, Customer Experience (CX) in government has improved since the Biden administration launched its 2021 CX Executive Order (EO). Specifically, the CX aims to direct “a whole-of-government effort…
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