Software AG Government Solutions is committed to giving customers a top-notch experience both with our products and our company.

We know that from time to time, customers need extra support to overcome technical challenges or reach and maintain production readiness. That is why our Software AG Support team is at the ready to assist customers with product issues and Cloud infrastructure challenges, and our Customer Success team is at the ready to smooth out any bumps encountered along the way to get you back to smooth sailing.

Support Options

Your IT systems are critical to your agency. To ensure we can support you with any incidents or issues, provide you with fixes and updates, as well as give you access to self-service help that best suits your agency’s needs, we offer outstanding support options: