With customer expectations at an all-time-high in the commercial sector, citizens and constituents also expect responsive, digital-first services when interacting with government. According to a recent McKinsey study, Customer Experience (CX) in government has improved since the Biden administration launched its 2021 CX Executive Order (EO). Specifically, the CX aims to direct “a whole-of-government effort…
Now more than ever, government agencies need to explore new and innovative ways for enhancing all processes to better deliver services to citizens and constituents. In addition, Customer Experience (CX) is coming more into the forefront with President Biden’s 2021 CX Executive Order, which has resulted in agencies such as the Department of Homeland Security…
Any investment comes with a bit of risk. But you can minimize that risk by listening to the experts. When it comes to investing millions in your business transformation initiative, you need to make sure to invest in the best solution. Trust the experts from the Forrester Consulting team. They recently published the Total Economic Impact™ of…
Software AG’s ARIS Process Mining Software has been recognized as a powerful solution for process optimization and cost reduction. In a recent Forrester Total Economic Impact™ (TEI) impact report, the benefits of ARIS Process Mining Software were quantified based on interviews with customers who have implemented the solution. The report found that organizations that implement…
Software AG Government Cloud is a PaaS provider for Software AG’s family of products including: TheAPI Management and IntegrationPlatform, webMethods (wM), including wM API Gateway, wM DeveloperPortal, and wM MFT (Managed File Transfer). The leading Business Process Analysis & Transformation suite, ARIS, The Process Mining, and Simulation solution, ARIS Process Mining (APM), The IT Planning…
Understand and improve your processes like never before with ARIS Process Mining.
Meet our customer hero The U.S. Army is one of the largest military forces, and one of the largest employers, in the world. Its nearly 1 million Regular Army, Army Reserve, and Army National Guard personnel serve a critical national defense role, and strive to uphold the motto: “This we’ll defend.” As an institution with…
ARIS Business processes are not what your business does. They are your business. Get the key to business transformation and operational excellence ARIS is the #1 market-leading business process analysis (BPA) and management software solution for organizations seeking to embrace digital transformation. But that change isn’t organic. It’s strategic. ARIS offers true transformation via tightly…
From digital integrations to holistic business transformation, it’s true that governments, agencies and state-run organizations need a bit of hand-holding when it comes to their processes and the tools that they use to get things done. Besides, most interactions these days between governments and populations are digital, which has taught us that even things we…
Just what is FedRAMP exactly? Given the cutting-edge digital era we live in, it’s extremely easy and convenient to access the information we need and execute a whole plethora of transactions online at the click of a button. A prime example of advanced technology is Cloud computing and services. The proliferation of Cloud services has…