With customer expectations at an all-time-high in the commercial sector, citizens and constituents also expect responsive, digital-first services when interacting with government. According to a recent McKinsey study, Customer Experience (CX) in government has improved since the Biden administration launched its 2021 CX Executive Order (EO). Specifically, the CX aims to direct “a whole-of-government effort…
Now more than ever, government agencies need to explore new and innovative ways for enhancing all processes to better deliver services to citizens and constituents. In addition, Customer Experience (CX) is coming more into the forefront with President Biden’s 2021 CX Executive Order, which has resulted in agencies such as the Department of Homeland Security…
Planning for modernizing your existing solutions and capabilities goes far beyond the obvious cloud migrations. But how should evolving technologies and yet to be imaged technologies be considered when planning. This session presents techniques on how to examine and assess emerging technologies and determine their impacts on the existing IT landscape. Join Jeff Chancellor on Thursday, August 24th for this webinar with Digital Government Institute.
Accelerate the Pace of Innovation with Software AG’s Government Cloud and Snowflake Government agencies often need to integrate their data assets with Snowflake for various data and analytics initiatives. However, traditional data pipelines can be unreliable and break when unexpected changes occur, which can cause delays in critical reporting and analytics initiatives while teams work…
Any investment comes with a bit of risk. But you can minimize that risk by listening to the experts. When it comes to investing millions in your business transformation initiative, you need to make sure to invest in the best solution. Trust the experts from the Forrester Consulting team. They recently published the Total Economic Impact™ of…
Technical debt gets accumulated by all companies over time – certainly yours as well. Required to meet delivery targets within time and budget constraints, IT begins to make compromises - compromises that sooner or later become a ticking technical debt time bomb. To escape this vicious cycle, your organization needs to figure out how to pay down the debt. Further, you need to avoid getting into debt in the first place. Enterprise architecture management is essential for managing technical debt. It provides the basis for paying it back and for avoiding new debt. Watch this webinar to learn what analytics and processes you can implement to successfully manage technical debt.
Every architecture professional knows the benefits of using a made-for-purpose tool to support the EA practice. Bruhati helped to achieve the needed insights, governance and operational efficiency of the program quickly. Therefore, a tool was chosen that could fulfil the goal to communicate the impact of multiple programs of work on the overall architectural landscape to senior executives, business change stakeholders and technical resources. Watch this webinar to learn how.
Whether it’s digitizing constituent services or responding to federal technology management directives like OMB-Memorandum 22-18, government agencies must now reassess how they manage their IT landscape. Legacy systems, data silos, and limited IT visibility can no longer characterize their approach to IT management. Instead, agencies must become much more strategic in their interactions, behaviors, and…
Presented by Jeff Chancellor Principal Systems Engineer, Software AG Government Solutions About this talk Gartner defines the Strategic Portfolio Management market as a set of business capabilities, processes and supporting portfolio management technology. This emergence of the SPM market has increased the importance of IT Portfolio Management. This presentation will help you understand the changes…
Software AG Government Cloud is a PaaS provider for Software AG’s family of products including: TheAPI Management and IntegrationPlatform, webMethods (wM), including wM API Gateway, wM DeveloperPortal, and wM MFT (Managed File Transfer). The leading Business Process Analysis & Transformation suite, ARIS, The Process Mining, and Simulation solution, ARIS Process Mining (APM), The IT Planning…