With customer expectations at an all-time-high in the commercial sector, citizens and constituents also expect responsive, digital-first services when interacting with government. According to a recent McKinsey study, Customer Experience (CX) in government has improved since the Biden administration launched its 2021 CX Executive Order (EO). Specifically, the CX aims to direct “a whole-of-government effort…
Now more than ever, government agencies need to explore new and innovative ways for enhancing all processes to better deliver services to citizens and constituents. In addition, Customer Experience (CX) is coming more into the forefront with President Biden’s 2021 CX Executive Order, which has resulted in agencies such as the Department of Homeland Security…
Accelerate the Pace of Innovation with Software AG’s Government Cloud and Snowflake Government agencies often need to integrate their data assets with Snowflake for various data and analytics initiatives. However, traditional data pipelines can be unreliable and break when unexpected changes occur, which can cause delays in critical reporting and analytics initiatives while teams work…
Any investment comes with a bit of risk. But you can minimize that risk by listening to the experts. When it comes to investing millions in your business transformation initiative, you need to make sure to invest in the best solution. Trust the experts from the Forrester Consulting team. They recently published the Total Economic Impact™ of…
Software AG Government Cloud is a PaaS provider for Software AG’s family of products including: TheAPI Management and IntegrationPlatform, webMethods (wM), including wM API Gateway, wM DeveloperPortal, and wM MFT (Managed File Transfer). The leading Business Process Analysis & Transformation suite, ARIS, The Process Mining, and Simulation solution, ARIS Process Mining (APM), The IT Planning…
As government agencies shift to increase residence and agility, they also encounter a plethora of cyber threats. These threats, in turn, will compel them to employ a security-first cloud migration strategy. This is where the FedRAMP-authorized cloud provider comes into play. FedRAMP stands for the Federal Risk and Authorization Management Program. This program possesses the…
Since the Federal Information Technology Acquisition Reform Act (FITARA) was signed into law in 2014, the Federal Information Technology Acquisition Reform Act (FITARA) was signed into law. And since then, federal organizations have taken many steps for improvement. These steps include: Consolidating data centers Improving risk management Managing the IT portfolio a lot better These…
The cloud can help governments increase their agility, but it also comes with distinct security risk agencies need to prepare for as they integrate more of these solutions into their IT environments. Working with a FedRAMP authorized provider can reduce some of the business risks your agency faces when migrating to the cloud. Still, this…
Presented by Darryn Graham, Solutions Architect, Software AG Government Solutions About this talk In the looming shadows of the White House’s Federal Data Strategy (and specifically the targeted pressures of the 2021 Action Plan), IT organizations within agencies are now being tasked to transition to operational conventions founded on the concepts of deploying consistent data…
ARIS Business processes are not what your business does. They are your business. Get the key to business transformation and operational excellence ARIS is the #1 market-leading business process analysis (BPA) and management software solution for organizations seeking to embrace digital transformation. But that change isn’t organic. It’s strategic. ARIS offers true transformation via tightly…